GOLFSIMS2U ("we," "us," or "our") operates the website golfsims2u.com (the "Site") and provides mobile golf simulator rental services (the "Services"). This Privacy Policy explains how we collect, use, and protect your information when you visit our Site, join our waitlist, or book our Services.
By using our Site or Services, you agree to the collection and use of information in accordance with this policy.
1.Information We Collect
We may collect the following types of information:
Information you provide directly:
- Name
- Email address
- Phone number
- Mailing or event address (for mobile rental delivery/setup)
- Event details (date, time, location, number of guests)
- Payment information (processed by a third-party payment processor — we do not store full credit card numbers on our servers)
- Any other information you choose to submit through our waitlist form, booking form, or contact form
Information collected automatically:
- IP address
- Browser type and device information
- Pages visited and time spent on the Site
- Referring website
- Cookies and similar tracking technologies (see Section 5)
2.How We Use Your Information
We use the information we collect to:
- Process and manage bookings and reservations
- Communicate with you about your booking, including confirmations, reminders, and updates (via email and/or text message)
- Notify waitlist members when booking opens and share applicable promotions (such as our buy 2 hours, get 1 free waitlist offer)
- Respond to inquiries and provide customer support
- Improve our Site and Services
- Send marketing communications, where you have opted in (you may unsubscribe at any time)
- Comply with legal obligations and enforce our Terms and Conditions
3.Text Message (SMS) Communications
If you provide your phone number, you consent to receive text messages from GOLFSIMS2U related to your booking, waitlist status, and promotional offers. Message and data rates may apply. You can opt out of text messages at any time by replying "STOP," and you may request customer support by replying "HELP."
4.How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers who help us operate our business (e.g., website hosting, booking/database platforms, email delivery services, payment processors)
- Legal authorities, if required to comply with a law, regulation, subpoena, or legal process
- Successors, in the event of a merger, acquisition, or sale of business assets
5.Cookies and Tracking
Our Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve functionality. You can control cookies through your browser settings, though disabling them may affect Site functionality.
6.Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including maintaining booking records for accounting and legal purposes, unless a longer retention period is required by law.
7.Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8.Children's Privacy
Our Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it.
9.Your Choices and Rights
You may:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information, subject to our legitimate business and legal recordkeeping needs
- Opt out of marketing emails and text messages at any time
To make a request, contact us using the information in Section 11.
10.Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Continued use of the Site after changes constitutes acceptance of the revised policy.
11.Contact Us
If you have questions about this Privacy Policy, contact us at:
